IT Administrator III – Hurlburt AFB, FL

Overview

 

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. 

 

Required qualifications

  • US Citizen

  • DoD Secret Clearance

  • IAT II certification such as: CompTIA Security+ or GIAC GSEC

  • Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience

  • 7+ years of experience in information technology, systems administration or other IT related field

  • Ability to obtain Top Secret Clearance

  • Hurlburt AFB (Florida) or remote within 1 hour of location

Preferred

  • Advanced knowledge of Microsoft Operating Systems and products that include Microsoft Windows Servers, Red Hat Linux, or VMware

  • General cloud experience (AWS, Azure, etc.)

  • Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.

  • Ability to plan and coordinate the deployment of new technology and resolve technical problems individually and as a senior project participant

  • Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees

  • Exceptional customer service skills

  • Experience with racking, stacking, cabling, receiving equipment, and working with facilities to obtain power requirements

Responsibilities

 

• Monitors and supports the complex information technology and systems infrastructures.  
• Conducts analysis including planning, designing, and evaluating a variety of complex information technology tools.  
• Handles user requests for system needs and upgrades that are unique or complex and often involve additional research.  
• Troubleshoots and resolves unique or complex problems in an efficient manner.  
• Implements various applications of a highly complex nature.  
• Administers and runs complex tests on operating system and related software.  
• Schedules, performs, and monitors system backups and, when necessary, performs data recoveries.  
• Performs root cause analysis and diagnostics on the more unique or complex production systems.  
• Identifies opportunities for process improvements and works with team members to implement efficiencies.  
• Effectively creates and maintains relevant systems documentation and user guides.  

• Acts as a mentor to junior team members.  
• Applies scripting methodologies to automate IT Admin related tasks