Technical Integration Manager-OCONUS
Location: Germany, Kuwait, Korea
Seeking motivated individuals looking to join a fast-growing cyber security company on the cutting edge of technology. As a TYCHON Technical Integration Manager (TIM), successful candidate must become proficient in using the TYCHON endpoint management platform, be able to effectively communicate directly with the customer, be a team player and be required to utilize the TYCHON technology in support of our customer’s needs to ensure mission objectives are met.
6+ years’ experience as a technical account manager or professional services delivery manager supporting enterprise accounts
Ability to manage own schedule and tasks with little to no direction
Possess a technology background with demonstrated project management experience leading technical enterprise implementations
Experience deploying enterprise software
Excellent problem solving and communication skills. Ability to present complex concepts in an easy to understand manner.
Ability to build strong, long-lasting relationships with customer, management, peers and subordinates
Responsibilities:
Maintaining TYCHON Appliance Services and Operating Systems
Troubleshooting Kibana and ElasticSearch services and performance
Working with customers and developers to create new TYCHON Micro-Service based use cases for the enterprise
Creating content for big data feeds, dashboards/visuals and Machine Learning (ML) jobs
Developing orchestration workflows and automation tasks
Integrating TYCHON into new and existing technologies
Performing testing tasks for the TYCHON core application
Submitting and monitoring tickets for troubleshooting, bugs and feature enhancements.
Qualifications:
Windows Desktop Management (Server, Workstation)
Linux Management and Troubleshooting (CentOS, Red Hat)
OSX Desktop Management
Experience with OS Shell Scripting (Windows PowerShell, Linux Bash, OSX Bash)
Skilled at stand-alone Troubleshooting and Problem Solving
Good verbal and digital communication skills (Report Writing + Briefings)
Understanding of NoSQL Databases (ElasticSearch)
Understanding of Messaging Fabrics (Kafka, Mosquito)
Understanding of Web Services (Apache, Tomcat, IIS)
Understanding of Cyber Security Services (Anti-Virus, Firewall, STIGs, Patches)
Understanding of High-Level Programming (JavaScript + Python)